Part I: The workplace in America is becoming increasingly more uncivil, ill-mannered, chronically rude and disrespectful of the opinions of others. Assaultive language, intolerance of differences, aggressive behavior and false accusations all contribute to stress, absenteeism and a hostile environment.
Other acts of incivility are aggressive, inappropriate communication via cell phones, e-mails, and social media. Taking credit for the works of others, lack of respect and restraint, tardiness or texting during meetings, bullying and humiliation of workers, and toxic personalities all contribute to dysfunctional operations within companies.
Today there is more stress within companies, perhaps because of the economy and downsizing of staff, which puts a heavier workload on others. The "dress down" of professional dress toward ultra-casual and sloppy can help create a demise in professional behavior. Lack of performance, distrust and disharmony between employers and employees affect morale, retention, profits and employee productivity. The stress of meeting deadlines, competition, personal and professional differences in objectives, negligence, and lack of mutual collaboration may all contribute to the incivility in the workplace.